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Tapit EX is an easy-to-use business productivity and management tool.
TAPIT EX Call Accounting software works with any telephone system that provides SMDR/CDR (Call Detail Record) information, helping you make valuable use of data already available to you through your phone equipment. TAPIT EX stores the call record information generated by your phone system, and lets you recall it in your choice of report formats, providing you with important information to help you better manage your business.
Features:
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| Real-time data collection |
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| Automatic report scheduling |
| ANI / Caller ID Deluxe reporting |
| Ability to E-mail reports |
| SMDR Failure Alarm |
| Fraud Alert Detection |
| Web enabled reports with the "drill down" capability |
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| IP-based calls support |
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| Export to time and billing packages, spreadsheet or text file |
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| Graphical reports (pie, line, and bar graphs) |
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| Call editing capabilities |
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| Flexible pricing |
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| Supports client account and user authorization codes |
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| Tracks ring time, on-hold time and abandoned calls (phone system dependent) |
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